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Manufacturers

Information

Terms & Conditions

We would check all products to be in good condition before shipping. Should an item delivered be damaged, do inform us upon received of the goods, we will replace it for you.

NOTE: Only Dtone, Dgreen, Bumper Playmat and Moo Moo Kow Cloth Diaper can be exchanged. Other items not stated here will not be able to exchange especially oversea spree food items.

Dented bottle or package is not considered damaged because it does not affect the safety or potency of the product inside.

  

Shipping Policy

Enjoy Free Door to Door courier service with any purchases above SGD 60/- , or any others stated, to any part of the Singapore island except Sentosa and Jurong Island. Customers may request to tag alone those non-free delivery items together without any additional charge.

Otherwise, for standard door to door courier service will be SGD 6/- flat rate (except for Toys Rentals/ Toy Purchases or any Bulky Items, please check with us) to any part of the Singapore island except Sentosa and Jurong Island.

For preferred / fixed / controlled / urgent delivery schedule requested by customers, door to door courier service will be SGD 12/- flat rate (except for Toys Rentals/ Toy Purchases or any Bulky Items, please check with us) to any part of the Singapore island except Sentosa and Jurong Island.

Customers may opt for Singpost Smartpac with tracking number which is only additional $4.70/-. But please note that subject to whether the items can fit into the box. Please read more at http://www.singpost.com/delivery-solutions/smartpac.html 

Customers may opt for Singpost Normal Mail/Postage without tracking number (please check with us the rates). But please note that we will not be liable for any missing parcel. You may wish to add additional $4.70/- (optional) for tracking number.

*Please note that FREE SHIPPING means Singpost Normal Mail/Postage without tracking number. But please note that we will not be liable for any missing parcel. You may wish to add additional $4.70/- (optional) for tracking number.

For overseas / international order, email your orders to sales@mamaonlinestore.com  for the overall invoice with the Shipping charge.  

 

Qxpress offers you:

Qxpress is by operating international courier services and the Singapore domestic courier business for products sold by e-commerce, playing an important role in dominating the competitiveness of the global e-commerce market through more systematic and specialized systems

Especially, Q-Sign operating system, being operated in the Singapore domestic courier business, is contributing to increase the reliability of the shipping service through real-time signature verification

SmartPac offers you:

Smartpac Logo with Box

  • Enhanced efficiency – Assured next day door-step delivery*.
  • Peace of mind – Proof of delivery with complete reliability^.
  • Greater convenience – Enjoy free delivery and pick-up#.
  • Better value – Comes with free packaging box and for delivery up to 3kg.
  • Track & Trace – With easy online access, always know where your package is 24/7.

 Singpost